Training Session:

12/7 - 12/8 AND 12/14 - 12/15

Ski and Snowboard

TRAINING DAY-BY-DAY

Welcome: Park City Ski and Snowboard School has designed this training to help you start your career as an instructor.  The topics covered identify key points of information needed to be safe, have fun, drive values, serve others, do good, do right, and be inclusive.  The New Hire Apprentice training includes 5 days of hands on training and online learning modules.  After completing the training series, New Hire Apprentice instructors will have a baseline skill to teach children from Never Ever to Linking Turns.  Please note, if you are injured during paid training, such as New Hire Apprentice training, please tell a supervisor as soon as possible.  Safety is our priority. 

Goal: Park City SSBS has a mission to cultivate a connection to our people, our sport, our mountain, and our community.  Our vision is to be the best ski and snowboard school where all instructors aspire to teach and every guest wants to take a lesson. 

Objectives: During the four day training, apprentice instructors will gain introductory knowledge of teaching snow sports from a never ever to linking turn class.  Throughout the training, apprentice instructors will learn about policies and procedures related to the safe instruction of teaching children.  Additionally, apprentice instructors will learn of the products offered by Park City Ski and Snowboard school.  The curriculum is designed to help an apprentice instructor gain the skills to start their journey as an instructor.

Online Learning Modules (The Lift):

  • Safety

  • Guest Service

  • Employee Experience

  • you may be assigned additional Online Learning Modules throughout the season

DAY TO DAY ON SNOW TRAINING

Day 1: On Snow

  • Check-in at 8:15 AM

  • Mountain Village Apprentices

  • Canyons Village Apprentices

    • Canyons Village Apprentices will meet at the Umbrella Bar deck, near the top of the Cabriolet lift (view image below)

  • You will be On Snow today. Please dress accordingly, you will be standing more than normal so please layer up.

  • Be prepared to load the lift. Boots on!

  • Helmet, skis/boards & poles, boots, gloves, etc

  • Lunch is not included on any of these days! Bring your own or plan on purchasing lunch at some of our facilities (Employee Meal Deal is available).

Indoor PM session: 3:30 PM to 5:30 PM.

  • Mountain Village Apprentices will meet in the Youth lunch room (downstairs)

  • Canyons Village Apprentices will meet in the Silverado Conference room (Silverado Condos next to Red Hawk Parking lot)

    • Bring something to take notes.

    • Mobile device (phone) is suggested.

Day 2

  • This day will the same format as day 1.

  • Your trainer may decide a new meeting place for these days.

  • Uniforms and lockers will be assigned upon completing training on day 4.

Day 3

  • Training will be on snow from 8:15am-4pm

  • No indoor PM sessions

Day 4

  • Training will be on snow from 8:15am-4pm

  • Uniform Issue will be from 4-4:45pm in respective villages

*Note: Lunch is not included on any of these days! Bring your own or plan on purchasing lunch at some of our facilities (Employee Meal Deal is available).

WHERE TO PARK and MEET YOUR TRAINER

MOUNTAIN VILLAGE INSTRUCTORS

Please park at the Silver King Lot below First Time Lift, next to the Silver King Hotel. Even better, use public transit to the Park City Mountain Base. We will meet at the eagle statue (click below to view the video on getting to the eagle statue). The Blue line below represents the walking path from the Silver King lot, to the building, Marked with a red “X”.

(If you have not yet completed the Employee Parking Permit Application, please visit the 2023 Parking Page to do so now)

CANYONS VILLAGE INSTRUCTORS

Please park in the Redhawk or Silverado Lots. Take the Cabriolet up and go to the Umbrella Bar deck (click here to view the video on getting to the Ubar Deck). On the photo below, follow the blue line to the red “X”. Please be cautious, the deck is slippery when wet.


SOME REMINDERS AND GENERAL INFO!

It Pays to be Prepared

In addition to the information below, please click this button to access the e-learning course provided by our friends at PSIA-AASI!

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SOME HOUSEKEEPING

  1. You must have your Employee Pass for all on-snow training, which you should already have.

  2. New Hire Training is considered work, and you are paid.

  3. You must have a helmet on your head during all on snow training time.  If you do not have a helmet you can be issued one from the uniform room

  4. Uniforms are not worn to Training – in fact, you will get issued your uniform at the end of Training.

  5. Part of the uniform is your Name Tag - if you have not already done so, please submit your Name Tag Request now.

  6. A face mask is required while working, and a health screen is required prior to coming to work.

WHAT TO WEAR FOR TRAINING

The majority of your training will be taking place outside on snow.  That means you will be spending long stretches of time outside.  Dress appropriately for the weather.

SOME RULES OF THUMB FOR SUCCESSFUL TRAINING:

  • DO Be on time and have all of your gear.

  • DO Be Prepared to be Outside All Day. Wear appropriate snow-sports clothes for the weather: gloves, snow pants, a snow jacket, and an extra layer for cold days.  Wear one pair of good ski socks!

  • DO Wear an Extra Layer: You will be learning about teaching Skiing and Snowboarding: that means you will be spending time standing and discussing, not ripping it as you might when on your own… an extra layer is always a good idea!

  • DO Wear Your Helmet: They are required, and don’t forget goggles!

  • DO Check the Forecast: Park City Weather Forecast

  • DO Bring a Snack: You will stop for lunch (buy on hill or bring with you), but it’s a good idea to have a small snack to stick in your pocket in case you get hungry early

  • DO Bring a Small Notebook and Pencil if you like to take notes

  • DO Have your Pass!

  • DO Use Sunscreen!

  • DO complete your health screen

Mountain village Morning Meeting Location

Canyons Village Morning Meeting Location

ON SNOW OBJECTIVES

Policies & Procedures:

  • Daily Flow

  • Morning Arrival

  • Separated Child

  • Injury

  • Terrain Parks

  • Alternate Routes

  • Slips, Trips, & Falls

  • Emergency Numbers:

    • Emergency Dispatch: 435.615.1911

    • CV Sick Line: 435.604.3073

    • MV Sick Line: 435.658.5567

    • CV Children’s Facility: 435.615.8038

    • MV Children’s Facility: 435.658.5570

Terrain & Educational Skills:

  • Safety on Snow (Spatial awareness, active warmup, safety, and games)

  • Teaching Cycle

  • Beginner Progressions

    • Learn, Participate, Create

  • Visualize teaching area

    • Teaching and travel zones

    • Group handling

    • Interaction with younger guests

    • Visual, physical ability, and auditory assessment

  • Instructional basics

    • VAK

    • CAP

    • PDAS

    • Interaction with trainers

ONLINE LEARNING SEGMENTS(THE LIFT)

SAFETY

•       Our safety culture

•       Safety Quiz

•       Instructor health and well being

•       Equipment safety

•       Kids on lifts

•       Workers comp

GUEST SERVICE

•       Our guest service philosophy

•       Epic Service Training & approach to guest service

•       Appearance and presentation expectations

•       Professionalism

•       Perception vs reality

EMPLOYEE EXPERIENCE

•       The culture of Vail Resorts

•       The job and expectations

•       Responsibilities as an instructor

•       Schedule, pay, performance, & Communication

•       EpicEmployee.Vailresorts.com

•       Instructor.snow.com

•       Perks, training, and certification

•       Top 10 disciplinary actions

•       Underground teaching

•       Resources

•       Teaching tools