Logging in to EpicEmployee as an Inactive Employee

Note: This is ALUMNI access: you will not be able to fill out SIS Return paperwork from the Alumni Action Center

Alumni SERVICE CENTER & Alumni ACTION CENTER

Now that you’ve finished your last day of work, we’d like to share a new way to keep in touch with us and access information. The Alumni SERVICE Center is a website for past or inactive team members to access pay statements and tax documents like a W2 or T4, update your personal information, search for resources or get support from our HR team. 

Website: EpicEmployee.VailResorts.com/Alumni

Your User ID: Your personal email address on file

Password: For the initial login, your temporary password was sent via email 

Once logged in to the Alumni Service Center, you will also be able to access the Alumni ACTION Center by clicking the buttons to update your info, see pay statements, or view tax documents.

Your login info for the Alumni Action Center has been reset to: 

User ID: <employee ID number>

Default Password: was sent in a Newsletter

After using the default password you will be prompted to create your own unique password the first time you log in. Your new password must meet the following requirements:

  • Starts with a letter

    1. At least 8 characters or longer

    2. At least 1 UPPPERCAPS letter

    3. At least 1 lowercaps letter

    4. At least 1 number character

    5. At least 1 special character ! # $ % - _ = + < >

    6. No part of your name

Once in the  Alumni Action Center, you can view and download your W2, T4, other tax documents, and paystubs under the "My Pay" tab.  You can update your personal information under the "My Personal Info" tab.

** If you are having trouble accessing the or downloading your documents:

  • Try going to alumni.vailresorts.com in a different browser than the one that you first tried

  • Try using a laptop or desktop, rather than a smartphone

  • Check that your pop-up blocker is off

  • You have cleared your cache/cookies

If you have questions related to your login details, password, or need your password reset, please contact IT support center at 970-754-4357 (US) or 604-935-5500 (CAN). You can also write to them at ITsupportcenter@vailresorts.com.

If you are looking to submit a request for support, go to epicemployee.vailresorts.com/alumni and click “Alumni Services” in the top left corner. 

 

 How to login to EpicEmployee via the Now Mobile app

How to Download & Login To EpicEmployee via Now Mobile App

1. Search for Now Mobile in Google Play Store or Apple App Store (screenshot is the app in Play Store).  For Apple devices, you will need IOS 16.0 or greater. 

or use these QR codes to access the app in Apple or Google Play Store: 

2. Download and open the Now Mobile App  

3. It should automatically ask you to add in an instance.

In the 1st line fill in vailresorts.service-now.com

 In the 2nd line (Nickname) name it something that makes sense to you (This doesn't matter for getting in – you could use something like “EpicEmployee” or “Vail Resorts”)  

4. Click "Save and Login"  

5.Click the green link for Active Vail Employees Click Here to Login. 

6. This should bring you to the SSO login page, login with your credentials, including your Vail Resorts email and password.

7. Complete Multi-Factor Authentication with the Microsoft Authenticator App. 

8. Return to the Now Mobile app. The EpicEmployee homepage should now be visible.