This Quick Reference Guide is intended to provide key information from the Ski & Snowboard School Procedures.

Ski & Snowboard School employees are responsible for reading and understanding the full SOP.

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Key SOP Takeaways

  • Advanced reservations are required for all lesson types.

  • Guests and instructors must wear a face covering for the duration of the lesson.

  • Maintain at least 6 ft (2m) of physical distance from guests and other employees including during the lesson intro, parent conferences, etc.

  • You may momentarily come into close proximity to guests only when necessary (e.g. helping a fallen guest, equipment/clothing adjustment, injury, when following Kids on Lifts Procedures).

  • Guest Health Screening

    • SSBS lesson participants must complete a self-health

      screening each day of the lesson and prior to beginning

      their lesson.

    • Guests will receive a link to the screening form prior to

      their lesson which will be verified at check-in.

    • Prior to beginning the lesson, ask the guest if they

      successfully completed the health screening.

      • If they have not completed the screening, direct them

        to their email, the website, a QR code or ask your

        manager or supervisor for assistance.

  • Check-in and lesson meeting areas will be located

    outdoors.

  • Only lesson participants are permitted in SSBS areas.

  • Prior to the start of the lesson and throughout the day,

    remind guests of COVID-19 protocol including face

    covering and physical distancing requirements.

  • Limitations to Lesson Offerings

    • All lessons are limited to a maximum of 7 people (6 guests and 1 instructor).

    • 5-6 year olds: may participate in specific small group or private lessons

      (restrictions apply to private lessons).

    • 3-4 year olds: may participate in specific one hour private or standard private lessons (restrictions apply to private lessons.

  • During lunch or breaks, you must eat or drink at least 6 ft (2 m) apart from other employees and guests including children and adults in their group or private lesson.

  • Lift Riding

    • When teaching adults, follow Company lift riding procedures and maintain physical distance on lifts, unless the guest requires assistance (e.g. learning to ride the lift for the first time).

    • When teaching children, follow existing Kids on Lifts Procedures.

      • Exception: Children are not permitted to ride with an unrelated member of the public.

  • Children’s Ski & Snowboard School Requirements

    • Children in group lessons are considered a cohort and permitted to ride chairlifts, eat lunch and take breaks without maintaining physical distance when not feasible.

      • When feasible (e.g. outdoors during group lesson activities), children should maintain physical distance.

    • Provide each child with a report card or direction to EpicMix Academy at the end of each lesson.

    • Kids Group Lunches

      • Lunch facilities and times may be adjusted to due capacity limitations and physical distancing requirements.

      • Children must sanitize their hands before eating.

      • Lunch facilities and restrooms must be monitored for capacity and physical distancing.

  • Wash or sanitize your hands after receiving a cash gratuity.

  • Instructor Check Out

    • Use your own pen during check out or clean and disinfect between use.

    • Drop your time card or class list in a designated area instead of handing directly to a supervisor.

 

Speak Up!

If something is Unsafe or a hazard is recognized

Contact local Health and Safety

Call Ethics and Compliance

866-538-4266

Email Ethics and Complicance

EthicsQuestions@ vailresorts.com